Privacy Policy

Metro Denver Garage Door(“we,” “us,” or “our”) respects your privacy. This page explains what information we collect through this website, how we use it, who we share it with, and the choices you have — including our text messaging (SMS) program.

Metro Denver Garage Door is operated by METRO DENVER GARAGE DOOR SERVICE COMPANY.

Information We Collect

When you submit a service request or contact form on this site, we collect the information you provide, which may include:

• Name, phone number, and email address
• Service address and ZIP code
• The type of service you’re requesting and how urgent it is
• Details about your garage door (such as its age and how many doors you have)
• Any message you include with your request
• A preferred appointment date and time window, if you choose one
• Whether you’ve opted in to receive text messages, and the exact consent language you were shown when you did

If you arrive at this site from an ad or search result, we may also capture basic marketing attribution data tied to that visit (for example, which campaign or search term brought you here, or a click identifier from Google or Meta). This is used only to understand which of our own ads and listings are working — it’s stored with your lead record, never sold, and never used to build an advertising profile about you outside our own account.

We also collect basic technical and usage information automatically when you visit the site (such as pages viewed and general device/browser information) through the analytics tools described below.

How We Use Your Information

We use the information you provide to:

• Respond to your service request and schedule appointments
• Contact you by phone, email, or text about your request, consistent with the consent you give at the time you submit the form
• Keep records needed to run our business, including service history
• Understand which pages, ads, and listings are effective, so we can improve this website and our marketing

We do not sell your personal information.

Who We Share Information With

We use a small number of service providers to run our business and this website. They can access your information only to perform services on our behalf:

• GoHighLevel (LeadConnector) — the customer relationship management (CRM) platform where your service request is stored, scheduled, and where our text and call communications with you are managed
• Resend — our email delivery provider, used to send request confirmations and internal notifications
• Vercel — the hosting provider for this website
• Google Tag Manager, Google Analytics, and Meta (Facebook) Pixel— analytics and advertising measurement tools, active only after you accept cookies (see Cookies & Analytics below)

We do not share your information with any other third party for their own marketing purposes.

Text Message (SMS) Program

We do not sell, rent, or share your mobile phone number, SMS opt-in consent, or any related consent data with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

If you check the box to opt in to text messages when submitting a service request, we may text you:

• Confirmation that we received your service request
• Appointment reminders and “on the way” notices from our technician
• A follow-up asking for a review after your service is complete

Message frequency varies depending on your service request and appointment activity. Message and data rates may apply. Consent to receive text messages is never a condition of purchase. Reply STOP at any time to opt out of text messages, or reply HELPfor help. We will not send you text messages unless you’ve opted in through this website or another method you’ve consented to.

Cookies & Analytics

This site uses Google Tag Manager, Google Analytics, and the Meta (Facebook) Pixel to understand how visitors use the site and to measure the performance of our advertising on Google and Meta. These tools may place cookies or similar technology on your device and may share information about your visit with Google and Meta. The information collected is generally aggregate and doesn’t include your name, email, phone number, or anything you type into a form — only that a page was viewed, a form was submitted, or a phone number was tapped.

None of these tools run until you choose “Accept” on the cookie banner shown when you first visit.If you choose “Decline,” analytics and advertising cookies stay off. You can change your choice at any time using the “Cookie Preferences” link in the site footer, or by disabling cookies in your browser settings. You can also opt out of Google Analytics specifically using the Google Analytics Opt-out Browser Add-on.

Data Retention & Security

We keep the information you provide for as long as needed to service your request and maintain business and legal records, after which it’s deleted or anonymized. Your information is stored with our CRM, email, and hosting providers listed above, each of which maintains its own security controls for the data they process on our behalf. We limit access to your information to what’s needed to respond to your request and run our business.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, opt out of text messages (reply STOP), or ask us to stop contacting you altogether, by calling (303) 988-4801 or emailing randy@metrodenvergaragedoor.com.

Changes to This Policy

We may update this policy from time to time. The “Effective date” at the top of this page reflects the most recent changes.

Contact Us

Metro Denver Garage Door is operated by METRO DENVER GARAGE DOOR SERVICE COMPANY. We serve the south Denver metro area. If you have questions about this policy, or want to access, correct, or delete your information, reach us at: